EL125 Skills for Canine Good Citizen or Therapy Dog Evaluations

This course brings together the best of therapy dog preparation and Canine Good Citizen training, creating a strong foundation for both ends of the leash. Whether your long-term goal is to become a registered therapy dog team, to earn your CGC certificate, or simply to have a calm, reliable companion at home and in the community, this class will set you up for success.

Course Details

This course brings together the best of therapy dog preparation and Canine Good Citizen training, creating a strong foundation for both ends of the leash. Whether your long-term goal is to become a registered therapy dog team, to earn your CGC certificate, or simply to have a calm, reliable companion at home and in the community, this class will set you up for success.

We’ll focus on essential skills such as polite greetings, loose-leash walking, settling calmly around distractions, building confidence in new environments, and responding reliably to basic cues. These are the same core exercises required for therapy work and CGC testing, but they also prepare your dog to handle the real-world challenges of daily life with grace and confidence. Beyond everyday manners, this training creates a solid stepping stone toward dog sports and other advanced activities, ensuring your dog can stay focused, engaged, and cooperative no matter the setting.

By the end of this course, you’ll have the tools to:

  • Prepare for the Canine Good Citizen or Therapy Dog evaluation
  • Build reliability in distracting environments
  • Foster calm, confident behavior at home and in public
  • Lay the groundwork for future training goals or dog sports

Teaching Approach

Lectures are released at the start of each week with the majority of lectures released within the first 4 weeks. The lectures are broken down by each skill; highlighting multiple parts. Each lecture has the objective of the exercise, applications followed by written instructions and video examples for each step. The videos are generally 1 to 2min long and show actual training sessions. No voiceover is used during video however, occasional subtitles are in the video. Homework summaries are at the end of each lecture.

Syllabus

There will be a number of straight lectures in this class as well as loads of revisiting and spiffing up your basics. We’ll need video baselines of your basics and then once that’s done, we’ll move on to working on the skills that need some attention to prepare you and get you ready to apply to your local organization to take their Therapy Dog Test and or pass the Canine Good Citizen/Neighbour program and its different levels.

Don’t worry or fret about the outline. It’s adjustable and accommodating, nothing is set in stone. Looking at the outline, you may think you need special equipment. You don’t. We’ll improvise where needed. Therefore, keeping this in mind, the course may be adjusted based on the students in the class and what is available to everyone. Be prepared to be creative.

Interesting things to know?
Where do therapy dogs work?
What exactly do they do?
How do I get started?
Is my dog old enough?
Making sure your dog is healthy.
Temperament considerations for Therapy work
What is the Canine Good Citizen (CGC) or Canine Good Neighbour (CGN) program all about?
Why should I bother with these programs?
Why do I need all this for dog sports?

Starting the Training Journey
Preparing Your Puppy - Basics for consideration
Social Exposure following the S.E.E plan

How Do I Look?
Grooming
Collars or Harnesses
Leashes

What Have I Got So Far - Spiffing Up The Basics
Sits, Downs & Stands
Stays – it’s okay, I know you’ll be back
Loose Leash Skills
Leave It – It could be harmful
Recalls
Meet n Greets - Maybe, Maybe Not
Just Chill'n Out

Making My Rounds – Public Appearances
Polite Walking Wherever I Go
Doors, Doors & More Doors
- Sliding doors
- Swinging doors

Elevator Etiquette
Stairs: Up & Down
Handling Crowds
Accepting A Friendly Stranger
Touch Me All Over
Pet Me Please – Gentle interactions
- Chin Rests
- Paws Up
- Standing Still

What’s THAT!
Ignoring people & other dogs
Crazy Movers
Temptation Alley
Medical Mystery Tour
- Carts, Wheelchairs, Canes, Walkers, Crutches
- Sounds: Buzzers & Beepers, Loud Voices Too!

Other Kinds of Public Appearances
Restaurants/Café
Hanging out with others
Off-Leash Control

Safety Measures
Car Safety
Whoops – I’m having a bad day
- Keeping your dog not only physically healthy but, emotionally healthy and ready to participate
- Being prepared in case of disasters - both your safety and your dog's

Sample Lecture

SAMPLE LECTURE:

CREATING NOISES: Letting your dog create the noise they need to become familiar with

No matter where you go there’s going to be a chance that something will fall making a loud banging or clanging noise that has the potential to startle our dogs. It’s okay if they startle, after all, wouldn’t you at an unexpected sound. What’s important and what we’re looking at for Therapy Dog potential is their recovery from the sound. For instance, do they jump and skitter out of the way, then look and come in to investigate – possibly. Do they skitter out of the way, look and then carry on – possibly. OR do they startle, skitter and then stand there barking or run away in fear – quite possibly. This last example would be a non-qualifying response for a Therapy Dog.

How each of our dogs reacts to the startle experience will be different and completely depends on their life experiences. Some dogs are ho-hum and take everything in stride – I have one of those. Others are like holy heck the sky is falling chicken little and need special conditioning exercises to help them adjust and be comfortable with the “surprises” life throws at them.

These following exercises are not for a dog with severe sound sensitivities – Check out FDSA Instructor Amy Cook’s classes for this issue. This exercise is for those dogs who pretty much take things in stride and have no fearful or aggressive expression towards unusual sounds.

The Therapy Dog test exercise as it’s generally laid out requires a person standing approximately 6 feet behind the dog to drop a stainless steel bowl – causing a metallic-sounding distraction noise. Unfortunately, it doesn’t say from what height so there can be quite a difference in resulting sounds depending upon who is conducting the testing.

Why would you do this dropping test exercise? Well, if you’re visiting in a nursing home or hospital there’s a good chance there are bedpans or stainless steel bowls that could fall off of carts onto the floor. For sanitary reasons these floors are tile over cement so there is no muffling of sound in this instance. If you’re visiting a library for a reading program then you could have books falling off tables or off shelves. Although, probably more muffled even books can make a heavy thud sound (think thunder) and this could also startle your dog.

So, what can we do to help prepare our dogs for the possibility of these sounds? We can teach them about sound; where it comes from, that they can make it happen and it’s not going to hurt them. It may startle them but it’s nothing really to be afraid of.

We’ll take a really soft approach because the idea is not to see how bad we can make it for our dogs but rather to get them accustomed to the possibility of unusual sounds/distractions they may encounter during their visits.

TOOLS:

A Book that when put on end will tip easily

Stainless bowls or anything else that could be stacked to make a clang when tipped over by the dog.

Flat mat, carpet or towel to stack objects on.

NOTE: The exercises below were done over an afternoon with multiple water and play breaks in between. Please do not progress through all of the steps at once.

STEP 1 – CREATING A THUD

In this exercise we’re using the book to create a thud. It doesn’t have to be loud at first, remember we’re starting with easy sounds and then progressing to a louder version of the sound.

  1. Place the book on end on a mat/carpet or towel to muffle the thud.
  2. Prompt your dog to investigate and/or give a target cue if you have one.
  3. When the dog tips the book, C/T
  4. Treat away from the book to allow yourself to reset the book in the upright position.
  5. When your dog is happily tipping the book over move it to a hard surface, where when tipped, the sound will increase.
  6. Repeat for a number of sessions at each point and vary locations.

This is Session #2 with Piper and the book thud where you can see I’ve removed the towel and am now having her knock the book over on the cement patio. The book I’m using is an old yellow pages that I’ve duct taped. As you can see she has no problem with the sound.

If you choose to progress with the book drop, the next step would be to sit in a chair and drop the book flat to the floor from the seat height. I would not increase from this point.

STEP 2 – CREATING A CLANG

Switch to an object that makes more sound – different – like a clank of bowls if they were to lightly bang together. For instance, metal bowls or pail stacked on top of each other. Nothing too tall, just so it topples easily when bumped by your dog.

  1. Place bowls on a mat to muffle the sounds
  2. Stack so they are easily moved by your dog’s nose or paw
  3. C/T for any sound the bowls make
  4. Treat away from the bowls to allow you to re-stack.

Piper’s first session with bowls where I made it very easy for any clank to occur.

STEP 3 – BIGGER CLANK SOUND

When your dog is comfortable with the clang they’re making it’s now time to move onto adding a bit more noise. The towel or mat remains under the objects at this point.

  1. Place a single smaller bowl or lid that clangs as it falls from slightly higher; arrange bowls in a pyramid stack for easy tipping.
  2. C/T for any noise.
  3. When your dog is comfortable with this sound move to STEP 4

Here Piper has more bowls to knock over making for more clang.

STEP 4 – REMOVING THE MUFFLE MAT

Here’s where we remove the muffle mat and have the bowls directly on the cement patio.

  1. Same process of C/T when your dog knocks over the bowls.
  2. Start with a low easy topple
  3. Gradually add higher height to the topple pyramid

Still no problems with Piper's acceptance of the noise so we're progressing.

STEP 5 - DROPPED BOWL

Here’s where we can take a single bowl and drop from a foot or so to begin with.

C/T when the bowl is dropped. If at any point in this exercise your dog is not comfortable back it up to the point where they were successful and stay at that step for 5 more sessions. Some might think to just insert the muffle mat but that will not solve your problem of too much startle. You need to go back to the last exercise where your dog was happily and comfortably creating their own clang sounds.

Here I’m beginning the process of dropped bowls with Piper. Although, Piper has experienced dropped objects in the house and is quite comfortable she still needs to go through this process in other locations. I’ve continued to work through each exercise in the same area. All the exercises will need to be generalized to further locations.

HOMEWORK:

Show the process – each step using both an object to make a thud or slapping sound as well as a stainless steel type clanking sound. Remember take it slowly – object is NOT to see if the dog can take louder sounds. The goal is to gradually increase to a real-life situation.

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Instructors

Heather Lawson (she/her) is a Certified Professional Dog Trainer - Knowledge Skills Assessed (CPDT-KSA) and also a Karen Pryor Academy Certified Training Partner (KPA-CTP), a CGN evaluator and a free-style judge. She has been training dogs and their humans for more that 20 years after deciding that...

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Registration

Choose the plan that fits your goals and start learning at your own pace.

Gold

$260

Enrollment limit: 12

  • Access to all lectures and homework forums discussion
  • Read all posted questions and answers
  • Watch all posted videos
  • Post general questions to discussion forum
  • Submit written assignments
  • Post dog specific questions
  • Post videos (unlimited)
  • Receive instructor feedback

Registration dates:

September 22, 2026 - October 15, 2026

Silver

$130

Enrollment limit: 25

  • Access to all lectures and homework forums discussion
  • Read all posted questions and answers
  • Watch all posted videos
  • Post general questions to discussion forum
  • Post dog specific questions (video only)
  • Post videos (up to 2)
  • Receive instructor feedback

Registration dates:

September 22, 2026 - October 15, 2026

Bronze

$65

Enrollment limit: Unlimited

  • Access to all lectures and homework forums discussion
  • Read all posted questions and answers
  • Watch all posted videos

Registration dates:

September 22, 2026 - October 15, 2026

Why choose us?

We offer a variety of online training solutions designed to help you and your furry friend achieve success

World Class Trainers

Learn from professionals with years of experience in canine behavior

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Proven methods

Science-backed positive reinforcement techniques that actually work

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Personalized approach

Programs tailored to your dog’s unique needs and personality

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Engaging lessons

Keep training exciting with interactive exercises and games

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Our testimonials

Don't just take our word for it — see what our clients say about their experience working with us.

I have struggled to find a trainer in my area that would consistently work with my reactive dog. We often got dumped in the summer, classes cancelled, or was told that we weren't part of the trainers focus. I thought that I would never be able to improve my training beyond reading and watching DVDs. I thought that I would never get personal feedback. I felt discouraged and excluded from the dog training community. I thought that I would always have mediocre training and a mediocre relationship with my dog. A friend recommended FDSA and I enrolled in "It's All Tricks" with Deborah Jones at Gold level. In 6 weeks my dog has become more confident than I've ever seen her. She is more motivated and eager to learn. Furthermore, my confidence as a trainer has improved. I finally feel like I have a resource that I can rely on. At FDSA it doesn't matter that my dog is reactive, we can finally work on exercises that would have been completely inaccessible before. Deb has been absolutely wonderful to work with. She provides kind, encouraging and constructive feedback with meaningful critique. This experience has been the epitome of what I have always dreamt that training my dog would be. I cannot be thankful enough to have discovered FDSA. It has given my dog and I a second chance at having a successful, meaningful relationship. I cannot wait to enroll in more classes. I wasn't so certain that online classes would be REALLY useful - I am blown away by how much one can learn and implement through the online system - certainly makes it possible to participate in novel learning experiences that would not otherwise be available!

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If you live in an area where finding an appropriate positive based class is a struggle then I strongly urge one to sign up with the Fenzi Dog Sport Academy. The on line instructors I have had thus far have been outstanding. Their dedication to their students shines thru and the learning one achieves surpasses many classes that I have taken in other schools. I recommend and prefer the gold level however I have also taken a bronze level course and was satisfied with what I learnt.

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Incredibly informative and helpful class. I am a crossover student, with 35 yrs experience training the "traditional" way. This is a challenge for me! But I have seen significant improvement in my dog's problem areas, so I am now committed to learning these training techniques; I'm starting over with her, having lots of fun and learning new things as fast as I can keep the clicker going! I have high expectations for achieving all of my performance goals using the Fenzi Academy to help me get there. I can't wait for my next class!! Really enjoyed the course! I'm still catching up, but am already looking forward to the next class. So useful, especially if you don't have a really good positive methods trainer where you live!! Helped my dog revive his enthusiasm for working.

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